Showing posts with label ebay. Show all posts
Showing posts with label ebay. Show all posts

Tuesday, May 20, 2008

ebay?        good luck with that!

ebay has implemented its new feedback policies. I have never been a 'fan' of ebay, but generally regarded it as a (somewhat) necessary evil. Between the ridiculous fee increases that were advertised as decreases (1984 anyone?) and the new buyer-favored feedback policies, I realize just how unnecessary ebay really is to me.
    Coupled with their already lopsided handling of deadbeat buyers, these new policies are just impossible for me to work with. Without any additional neutrals or negatives, their 'new math' has caused my feedback to drop from 99.8% positive to 99.1% positive. No wonder so many sellers were afraid to leave negatives for deadbeats.
    The new policies make it impossible to leave anything other than a positive for a buyer. ebay has assured its sellers that the buyer will receive an unpaid item strike for non-payment. That hasn't been my experience. I had two deadbeats who claimed illness in the family which made it impossible for them to make payment on time. Naturally I never received these non-existent payments. So I am carrying three negative feedbacks from two deadbeat buyers. Funny thing about these two fools is that while they were too busy taking care of sick relatives (do you hear the violins yet?) to pay me, they were able to purchase from and pay others. The incredibly rude customer service people at ebay should be more diligent.

ebay: - I'm glad I'm not one of your stockholders. :)

If you were a customer of spartasoap on ebay, I have a website @ spartasoap.com or if you feel safer going through a middleman, I am on spartasoap on etsy.

Tuesday, May 06, 2008

ebay woes

Lately, approximately 10% of my sales to new customers on ebay are not paid for. These sales are usually to new ebay accounts with less than 10 transactions. 'Buyers remorse', I suppose. I hope this trend doesn't continue for long or increase. It is time consuming to keep track of when to file for non-paying bidder so I can get my final value fees refunded.